Moving out of an apartment in Germany involves more than just packing boxes and returning keys. For many, it is also a moment of uncertainty – whether the rental deposit will be fully returned or if there will be long silence and unclear settlements. Many myths have developed around the deposit, and landlords do not always act as quickly as one might wish. This guide provides concrete information on how long it realistically takes to get the deposit back, when a partial refund can be requested, and what to do if a formal letter for reclaiming the deposit is necessary. Without scaremongering and unnecessary theory – instead with practical tips that really help to get the money back.
The moment of handing over the keys is often associated with relief, but it is usually just the start of the second phase – the struggle to reclaim the rental deposit without nerves and unnecessary disputes. Under German law, there is no fixed deadline that automatically triggers the transfer of the deposit to the tenant’s account. However, there is the so-called reasonable examination and consideration period, meaning a reasonable time to inspect the apartment and any claims. In practice, this usually means 3 to 6 months from the day the keys are returned, and not – as landlords sometimes try to suggest – “after the settlement” or “when everything is clarified.”
If there is no damage in the apartment, the rent was paid on time, and the documents are complete, the date for the deposit refund should not be unnecessarily extended. It is important to note that the landlord does not have the right to withhold the entire amount “just in case.” If the only unknowns are future utility bills, they may only retain a reasonable portion that corresponds to the actual advance payments, and the rest should be refunded. After about 6 months without justification, there are already solid grounds to reclaim the deposit at least partially and formally demand it.
It should also be noted that the landlord’s silence does not work in their favor. No response, no settlement, no concrete information – this is not a normal state. In such a situation, a well-prepared letter for reclaiming the deposit with a clearly stated payment deadline can achieve more than weeks of waiting. The faster one responds and shows awareness of one’s rights, the harder it is to be dismissed.
A simple tax return in 12 minutes?
Choose Taxando!
One of the most common reasons for disputes when moving out is the unclear understanding of the term “broom clean,” which is very freely interpreted in practice – usually to the tenant’s disadvantage. It concerns normal cleanliness, not restoring the apartment to new condition. Dust, cleaned surfaces, empty cabinets, no waste – that is the standard. Normal signs of use, such as small scratches, wear, or marks from furniture, are not grounds for deductions and should not affect whether the rental deposit is fully reclaimed.
A crucial safeguard is the handover protocol. It is a document that truly makes a difference, especially if it includes the date, description of the apartment’s condition, photos, and signatures of both parties. This makes it more difficult later to assign damages that already existed or resulted from normal use. Without a protocol, it is often one statement against another, which is always a risky situation if the deposit is to be reclaimed without disputes.
It is also important to know that the landlord cannot arbitrarily assess “repairs.” If they withhold money, they must prove that the damage actually exists and that the costs are justified. There is no room for arbitrary amounts or general statements. The better prepared the move-out, the fewer arguments are left to the other side, and the easier it is to reclaim the rental deposit without lengthy correspondence.
When a deposit settlement is received after moving out, it is worth reading it carefully, even if it seems correct at first glance. The deposit settlement must be transparent and detailed – the landlord is obligated to state the full deposit amount, calculated interest, any taxes, and specific deductions with justification. General terms like “cleaning” or “repairs” without documents do not meet legal requirements and can be successfully contested.
If costs appear in the settlement but there are no invoices or receipts, there is every right to contest them. Deductions must be real, documented, and proportionate, not based on assumptions or arbitrarily set rates. It is important that no fees for managing a deposit account or its safekeeping are charged – such costs are borne by the landlord and should not reduce the refund.
At this stage, many give up because they assume that “it must be that way.” However, a thorough analysis of the settlement often shows that the deposit can be reclaimed to a greater extent than initially suggested. It is enough to know what can be demanded and what information can be expected before accepting deductions.
If weeks pass and the money is still not there, it is advisable to proceed methodically and in writing. The first step should be a formal letter demanding the deposit back, clearly stating that the repayment of a specific amount is expected by a certain date. Such a document does not need to be complicated – precision, calmness, and a concrete date are key. A well-prepared template letter for reclaiming the deposit is often enough to set the matter in motion.
If there is still no response after several months, there is a right to proceed with further steps – the payment demand, and if necessary, further legal measures. It is important to note one thing: the tenant generally does not have the right to offset the deposit unilaterally with the last rent. Such an approach could backfire and complicate the matter instead of speeding it up.
Well-managed correspondence, complete documents, and a calm but determined approach ensure that the date for the deposit refund is no longer an indefinite promise, but becomes realistically shortened. The more orderly the actions taken, the greater the chance of reclaiming the rental deposit without getting into lengthy disputes – that is what it is all about. Consistency is crucial – the faster it is shown that one’s rights are known and how to use them, the less leeway is left to the landlord.

Maciej Szewczyk
He gained experience as a consultant on IT projects for many international companies. In 2017, he founded the startup taxando GmbH, where he developed the innovative tax app Taxando, which simplifies the filing of annual tax returns.
Maciej Szewczyk combines technological expertise with in-depth knowledge of tax regulations, making him an expert in his field. In his private life, he is a happy husband and father and lives with his family in Berlin.















